We, in the UK, need a Small-Company Quality-Charter!

Alacrity Audio

In business, your Reputation is all you have to stand on. It’s no use offering a Bargain service when the service provider backs out at the slightest hint at a problem.
I have had an awful experience with a scooter purchased to aid my mobility (as some of you may know, I am an early-stage MS sufferer). It arrived after an extended period with a number of problems including a cracked and leaking battery.
I contacted the seller who was, on the first call, very sympathetic, but then BLOCKED MY NUMBER, leaving me with a bitter choice. I could go to his address, costing about a hundred quid for the return journey, with no guarantee of a solution, as he states on his site that “no stock is held at this address” (hmm, shoulda spotted that one…).
Second, launch a legal case at a potential cost of hundreds of pounds…

View original post 143 more words

About Alacrity Audio

Designed and built in the UK, Alacrity Audio’s loudspeaker systems offer unbelievable sound quality in convenient close-to-wall designs.
This entry was posted in All general posts. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s